Privacy Policy

At KEY – Centro de Formação, Lda (owner of the brands: KEY training & Consulting, KEY School, KEY Corporate, KEY Consulting) we are concerned about your security and believe in the need to protect the privacy of personal information that you share with us.
For the purposes of what is provided for in the General Data Protection Regulation (GDPR), users, clients, candidates or service providers are informed that personal data that are provided to us, whether by filling out any form, or by email or by any other means, will be treated in accordance with this Personal Data Protection Policy.
This document aims to clarify the data subjects regarding the data we collect about them, the reason for that collection, as well as the options we make available so that those data subjects can access, rectify or delete the information, among other relevant information.
 
1. INFORMATION COLLECTED
1.1 KEY collects data about its visitors, clients, trainees, suppliers when they register by creating an account, access the aforementioned Websites or fill out electronic and paper format forms.
1.2 For KEY, the security and privacy of personal data are of heightened importance, so the collection and processing of data are always carried out based on the consent of the data subject or when necessary for the provision of our services, always with a view to improving them.

2. REGISTRATION OF PERSONAL DATA AT KEY
2.1 When a user transmits their personal data to KEY (through the properly identified forms, documents, platforms) a set of personal data is requested from them.
2.2 This information is essential to ensure the registration process and provide a personalized service.
2.3 After registering - and if you have given your authorization for this purpose – you may be addressed informative updates, as well as information about courses and training solutions, surveys, promotions, newsletters or commercial offers.
2.4 You may cancel/limit this service at any time, and for this purpose, you should send an email message to the contact referred to in point 13 of this Privacy Policy.
 
3. CHILDREN'S DATA
3.1 We do not intentionally collect children's data, nor do we have a way to identify them, unless we collect additional, more intrusive information in order to reach that conclusion.
3.2 Since the responsibility for monitoring the child in all dimensions of their life, including the use of technological means, belongs to the holder of parental responsibilities, we will promptly delete the children's data at the moment the holder of parental responsibilities notifies us that such data have been collected.
 
4. DATA PROCESSING
Data processing operations are lawful when:
a) The processing of personal data is necessary for the execution of a contract;
b) When the data subject has given their consent for the processing of their data;
c) When the processing arises from a legal obligation.
 
5. HOW WE USE THE DATA WE COLLECT
5.1 We use the information we collect to:

  • Optimize the user's visit on our websites;
  • Respond to user requests, specifically for sending newsletters and information about our services;
  • Statistical purposes, of navigation data, which will be pseudonymized;
  • Provide, maintain, protect and improve our services, as well as develop new ones;
  • Ensure the exercise of the rights of data subjects;
  • Allow offering personalized content, such as newsletters, news, advertisements and search results that we believe may be of interest to you;
  • Improve the user's browsing experience and the overall quality of our services, through information collected by cookies and other technologies such as pixel tags.
  • Processing arising from a legal obligation;
  • Ensure the execution of contracts made with KEY.


5.2 We will request your express consent before using information for purposes other than those expressly set forth in this Privacy Policy.

6. DATA COMMUNICATION
6.1 KEY shares information with its business partners or subcontracted entities.
6.2 For this purpose, the user gives their consent, which they may withdraw at any time, request the deletion of their data, as well as exercise any of their rights presented below, in the chapter "RIGHTS OF DATA SUBJECTS".

7. INTERNATIONAL DATA TRANSFERS
7.1 The internet has no borders. Using the internet and its services necessarily involves the transmission of information internationally. Therefore, by interacting with us and consenting to the communication of data to third parties, you acknowledge that you are aware of and consent to the processing of data on this scale.
7.2 We take measures to ensure that appropriate safeguards and controls are applied whenever our service providers and hosting service providers transfer your information outside the national territory, in order to protect said information under applicable data protection legislation and regulations.
7.3 All KEY brands are subject to KEY's data protection policies, which aim to protect data under European data protection legislation.
7.4 KEY has access to personal data as the data controller.
7.5 Business partners and subcontracted entities only access data in that capacity: within the scope of contract execution or legal obligations.
7.6 In these cases, they will only have access to the personal data strictly necessary for the pursuit of the intended purposes.

8. AUTOMATED DECISIONS, INCLUDING PROFILING
8.1 We collect information about you with your explicit consent to be able to provide you with a personalized service in the presentation of services according to your preferences.
8.2 You may object using the procedure described below in "RIGHTS OF DATA SUBJECTS".
 
9. SECURITY MEASURES
9.1 KEY values your privacy and the protection of your personal data, and therefore has implemented technical and organizational measures that ensure the confidentiality of your data.
9.2 Any subcontracted or partner entity will likewise be bound by strict security measures and will only process information in accordance with our instructions.

10. RIGHTS OF DATA SUBJECTS
10.1 If you are located in the European Economic Area or in another jurisdiction with similar data protection laws, in some cases you have the following rights:
the right to be informed of how we use and access your information;

  • the right to have your information rectified or deleted or to impose restrictions on its processing;
  • the right to object to the processing of your information, for example, for direct marketing purposes or when the processing is based on our legitimate interests;
  • the right to receive any information you have provided to us in an automated, structured, commonly used and machine-readable format, or to have it sent directly to another company, where technically feasible ("data portability");
  • wherever the processing of your information is based on your consent, the right to withdraw consent is subject to legal or contractual restrictions;
  • the right to object to any decision based solely on automated processing of your personal data, including profiling;
  • the right to lodge a complaint with the supervisory authority responsible for data protection issues (e.g., in Portugal, the Comissão Nacional de Protecção de Dados);

You may, through the same channel and at any time, withdraw the consent you have given for the processing of your personal data, without this affecting the lawfulness of the processing carried out up to that point, based on the consent you previously provided.
10.2. The User is warned that, for the execution of orders, the provision of data relating to identity (name, C.C.), address, phone, and email will be considered mandatory, due to the fact that this data is necessary for the formalization and provision of the services offered by KEY.
 
11. PERSONAL DATA RETENTION PERIOD - I
11.1 The data will be retained for the time necessary to execute the contract, as well as for the period required by national and/or international legislation.
11.2 Subsequently, they will be kept in the form of a communications history, for a period of ten (10) years, unless the user requests their deletion, via the email previously indicated.
11.3 If the data is processed for sending commercial communications or for statistical purposes, they may be stored for a period of ten (10) years, unless the user objects.

12. PERSONAL DATA RETENTION PERIOD – II
12.1 Likewise, if the user/candidate has sent us their curriculum vitae, their data will be retained until their job/service request is resolved, or for five (5) years, in case new jobs that match their profile become available.
12.2 Notwithstanding the above, if you are hired, your data will be retained for the duration of your employment/service relationship.
12.3 Providing the data for this purpose is mandatory.
12.4 Otherwise, the request cannot be managed.
12.5 The data will be retained for the entire time the service relationship remains in place, and even afterwards, until the expiry of any potential liabilities that may arise from it.

13. CHANGES TO THE PRIVACY POLICY
KEY reserves the right to change its Privacy Policy, so we recommend regular reading of this section as well as the Terms and Conditions of our websites.
 
14. OUR CONTACTS
Webpage: www.KEY.pt
Email: direccao@KEY.pt